OPTIMIZING HEALTHCARE LABOR PRODUCTIVITY

Challenge

A large healthcare management group was concerned about its rising costs, especially with regards to labor expenses and productivity. However, the company lacked the processes and data analysis required to provide the desired cost and quality improvements. Therefore, Connexus Hub was approached to help address these problems.

Approach

Working closely with the client, Connexus Hub:

• Gathered a wide range of information from interviews with experts, client’s databases, and clinical literature.
• Conducted data analysis and assessed each idea in terms of its feasibility and impact.
• Quantified savings that could be achieved through improved care coordination and provider utilization.
• Worked directly with clinical staff in the pilot practices to pinpoint the biggest opportunities to reduce labor expenses.
• Developed training materials to engage support from key stakeholders.
• Developed metrics and reporting to provide insights and allow leaders at all levels to monitor results.

Results

The effort resulted in significant cost savings - reduced recruiting and training costs and increased provider utilization. The client now has crucial elements it previously lacked, including improved reporting and data analytics capabilities.

Our commitment to confidentiality prevents us from disclosing the identity of our clients and other confidential.

Population Health Market Entry Strategy & Analysis

CHALLENGE

Our client was planning on entering multiple markets for a population health joint venture. Each geographic market varied in significant ways - levels of consolidation, readiness of population health model, etc. In order to prepare for each market, our client needed to develop an analytic model and plan to guide the organization.

APPROACH

Connexus Hub partnered with our client and:

• Researched, analyzed, and summarized the number of members by insurer/payer,premiums by payer and product type, payer performance, and medical expense by product type using CMS as well as syndicated data.
• Developed a list of providers in each market and their relationships to practice,networks, hospitals, etc.
• Supported the development of a financial model.
• Developed a model for provider and payer relationship approaches.
• Developed plans for priority tasks such as communication and key management processes.

RESULTS

Connexus Hub’s work with our client resulted in a data-driven model that was used to support go-no-go decision for individual markets as well as the development of market entry strategic approaches. This enabled our client to achieve a stronger market position and competitive advantages.

Our commitment to confidentiality prevents us from disclosing the identity of our clients and other confidential.