PMO Center of Excellence

We provide agencies and enterprises with expert management for the full program lifecycle - program initiation, planning, execution, monitoring and controlling, and closing. We apply business process improvement principles to evaluate program/project performance and assess effectiveness. We analyze data, conduct strategic analysis, and make recommendations to improve performance.

We offer:

  • A full suite of solutions across a range of business processes and industries utilizing our industry, functional, operations and analytics experts.

  • Core BPO capabilities including transition management and operational excellence. 

  • Project Management Office (PMO) provides customizable and sustainable operational support. We foster stewardship, flexibility, and efficiency including project steering, organization and methodology.

  • Flexibility - staff augmentation, short-term, BPO-enabling capabilities spanning across industries and industry-specific processes.

Solutions Consulting

  • Rethink operational models to help you more effectively acquire, use and sustain assets; manage headcount; and overcome budgetary challenges.
  • Identify new opportunities for expense reduction and process improvements.

  • Achieve a higher level of customer service.


Examples of our Work

Recent projects include:

  • Performing a current state assessment of an academic medical research center. Connexus Hub interviewed key stakeholders across clinical, administration and laboratory personnel and identified critical business support and clinical process. We documented current state process maps as well as future state process maps post the implementation of a healthcare technology. We further developed customer communication plans and training materials in support of the change management plan.