Program & Project management

  • Planning, management reviews
  • Budgeting, forecasting
  • Performance, scope, risk management
  • Strategic planning & business case development
  • Business and technical requirements
  • Vendor management
  • Integrations, enhancements, maintenance and support
  • Business communications

Procurement support

  • Acquisition Planning
  • Due diligence, market research
  • Vendor evaluations
  • Preparation of acquisition required documents - Statement of Work, reports, program documents
  • Cost/price analysis

Business transformation

IT implementation, integration & support

  • ERP, clinical information systems HRIS, financial systems, etc. 
  • Business process re-engineering

Process improvement

  • Operational reviews & assessments
  • Process definition & documentation
  • Solution and service delivery process optimization

CIO Support services

IT governance

  • Governance and business alignment
  • IT target operating models - organization and governance, performance management, SLA’s, etc.
  • Infrastructure optimization and rationalization

IT portfolio

  • IT budget and spend, cost basis review
  • IT funding and charge-back
  • Supplier transition and management
  • IT program and portfolio management
  • IT cost reduction

Sourcing & procurement

  • Sourcing strategy
  • Procurement optimization and support
  • Vendor selection IT vendor management
  • Supplier transition and management

IT human capital optimization

  • Organizational capability assessments, redesign

Training & Communications

  • Training needs analysis
  • Instructional design & training materials development
  • Instructor-led and and virtual training
  • Training process improvement
  • Course curriculum development
  • Change management & communications planning and support


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541612, 541618, 541990


  • Proven Results - By consolidating vendors and optimizing infrastructure, reduced operating costs by 45% for a $1B customer.

  • Experience - Successfully managed complex projects including a $60M infrastructure outsourcing project, implementation of EHR systems, and healthcare analytics project to optimize operational processes.

  • Scale & agility - Agile deployment teams, rapidly deploy project teams across the CONUS within days.

  • Integrated approach - Combine technical delivery with project, program, and servicemanagement expertise.


We provide agencies and enterprises with expert management for the full program lifecycle - program initiation, planning, execution, monitoring and controlling, and closing. We apply business process improvement principles to evaluate program/project performance and assess effectiveness. We analyze data, conduct strategic analysis, and make recommendations to improve performance.

We offer:

  • A full suite of solutions across a range of business processes and industries utilizing our industry, functional, operations and analytics experts.

  • Flexibility - short-term, BPO-enabling capabilities spanning across industries and industry-specific processes.